Orders usually will be shipped within 2 business days. If a delay is expected, we will notify you as soon as possible.
Orders are insured, and will be sent by your choice of Priority Mail or UPS. Expedited service is available upon request for an additional charge. Shipping charges will be added to the total of your order.
Refund, Returns and Cancellation Policies:
An order may be cancelled anytime BEFORE SHIPMENT, but must be done BY PHONE to 406-539-9639. Once the order is shipped, it may be refused, but the cost of shipping will still be charged.
Unopened games may be returned for exchange, credit, or refund within 30 days of receipt. Cost of shipping will not be part of the refund.
Opened games may be returned within 7 days of receipt for 80% exchange, credit, or refund. Cost of shipping will not be part of the refund. The value of any items damaged or missing from opened games will be deducted from your 80% refund or credit as follows:
Cloth board 60%
Playing pieces 15%
Storage bag 20%
Instruction card 5%
PLEASE CALL OR EMAIL FOR RETURN AUTHORIZATION BEFORE RETURNING ANY GAMES TO US. Return shipping costs are the responsibility of the customer. Games returned without authorization will not be eligible for refund or credit. If your game arrives incomplete, please contact us and we will send the missing pieces immediately at no charge.
Shipping & Returns
Grandpa's Games & Gifts Mr. Chris Kyser, Owner 406-539-9639 grandpasgg@yahoo.com
GRAND OPENING OFFER ~~~~~~~~~~~~ RECEIVE ONE FREE POCKET GAME WITH YOUR ORDER OF ANY 3 REGULAR SIZE GAMES